Return & Refund Policy

RETURN & REFUND POLICY

 

The returned goods/products will be checked with the receipt together and the goods should be in good condition. The packaging should also be in original condition in the original shipping container as received. If the goods/products have been used or damaged by the customer, there will not be any refund. Guanholeong.com will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, the customer will receive their refund within 7 days after the confirmation.

Please return your purchase to the following address:
Guan Ho Leong Group Sdn Bhd

985 Ground Floor,

BDC Commercial Centre,

Jalan Stutong,

93350 Kuching,

Sarawak,

Malaysia.



Please contact us at ask@guanholeong.com or +6016-8638007 if you have any questions or doubts.